Resident Reviews

The staff at Album cares about the residents and the maintenance crew are friendly and prompt. Album is a community where everyone is friendly and caring.

Sep 23, 2026

Album Benbrook is a great place to live. The management cares about the residents and their well being. The facility is extremely well taken care of by the maintenance staff. The maintenance staff is a great example of how wonderful the management is in taking care of this property. The team here at Album Benbrook is just outstanding, it would be hard to imagine a better more caring management team. One of my main concerns is Greystar moving this team as a group to one of their less performing properties. I just hope that Greystar cares as much about the success of Album Benbrook as the local managemen, staff and resients. Local management is the reason this property is so successful. Rick and Sandy Whitehurst Apartment #160 Album Benbrook, Texas

Sep 17, 2026

So far so good. A few small maintenance items when I moved in. Reported and fixed quickly. Quiet. Clean. Good location. Bad part is knuckleheads trying to force more commentary unnecessarily. Marketers are the scourge of the modern world. How is that? Feel better? I could keep going.

Sep 15, 2026

My experience at Album Benbrook is like having a "new home" rather than just another "apartment "! As a Resident, it has become gaining new "friends & extended family" in an environment offering everything from board games, cards, informative meetings, crafts & shared culinary experiences! The Staff is exceptional and always available to assist you with any needs or concerns Im excited to share that my 4th year at Album is coming up, and that in itself speaks volumes! Album is "Home"! Hillary

Sep 9, 2026

Wishing that we could continue to have the Album sponsored food provided events. Seems as though the budget for food has decreased while rent continues to increase. Would like to stay but looking for somewhere more affordable.

Sep 5, 2026

Overall a good experience. Noted decrease in food related Album sponsored events and less food offered at food related events. Putting fragrance sheets in the hallway overhead vents is very bad for breathing.

Sep 5, 2026

OUTSTANDING; WONDERFUL; GREAT PLACE TO LIVE; WONDERFUL MANAGEMENT; JOSE, PATRICK, AND THE WONDERFUL LADIES OF THE MANAGEMENT IN THE OFFICE ARE JUST THEBEST EVER.

Jun 16, 2026

I’m very uncomfortable here, some of the people are rude and make me feel unwelcome! They go so far as to make rude comments in front of my young grandchildren! So unnecessary!

Jun 7, 2026

I have never meet a nicer group of people and friends! Especially the office staff, Maircadez,Vanessa & Heather!!! I am blessed beyond words...I ? ❤️?

Jun 1, 2026

Generally a great place to live. Would appreciate the company finding the cause of bad odors in hallways and not just covering them up with toxic, hidden in overhead vents, artificial deodorizers. The exercise classes have slowly been reduced over time which is unfortunate. Maintenance staff are great. Upkeep has been good.

May 28, 2026

Generally a great place to live. Would appreciate the company finding the cause of bad odors in hallways and not just covering them up with toxic, hidden in overhead vents, artificial deodorizers. The exercise classes have slowly been reduced over time which is unfortunate. Maintenance staff are great. Upkeep has been good.

May 28, 2026

My mom and I have only lived at Album gor a short time but are really happy! Our new home is wonderful and the team here are all wonderful!

May 15, 2026

The staff st Album are awesome and very caring. The apartments are outstanding and very well maintained. The maintenance department is right on anything that may be needing repaired.The amenities are well worth living here. The calendar of events is so awesome and so personal and very well thought out

May 8, 2026

Living here is a pleasure. Management is friendly and helpful. Because I work full-time still, I don't participate in many of the activities, but I'm aware of them and I must say, the activities are geared to the interests of our population.

Apr 17, 2026

Heather and Mercedes have been wonderful. Extremely helpful and proactive in addressing my questions! It has been a great experience. I had one maintenance issue and it was taken care of within minutes.

Apr 2, 2026

The community is very well maintained and the staff Marcedez and Heather are accommodating and knowledgeable. I love the pool and all the amenities at Album.

Mar 20, 2026

We have not lived in an apartment since 1974, and when it was time to move into a 55-and-over community, it was a tough decision. I wanted to stay in Benbrook for lots of reasons. This property was pretty new, so we chose Album. We have two friends who live here, and they loved it. We moved in October, and it was pretty much what we expected. The residents are very nice and welcoming. The get-togethers are a lot of fun. We really enjoy the management of the Album; they are all very helpful, nice, and work hard to make this a very good place to live. They accomplish what they want very well. Plus, the maintenance folks here are just outstanding, very helpful, and hard working.

Mar 12, 2026

Album is a great place to live! There is always plenty of activities going on to choose from. Or you can be a couch potato it's your choice. No pressure! The staff is very good and always pleasant. Maintenance is quick to respond to any issues you may have. I have been here more than 2 years and have no complaints. Come join us!

Mar 1, 2026

I’m adjusting to apartment living after selling my home and moving to the Album of Benbrook. As I start to join activities I’m feeling more like it’s a home.

Feb 27, 2026

Very quiet community, residents are friendly, friendly and professional staff is so welcoming thought. The community hall is always filled with friendly faces, food, drinks.

Feb 22, 2026

I love living here. I just signed a four year lease. I love the staff and I love the residence. I have made a lot of friends since I’ve moved. Here is also very close to my family. The good Lord put me here for a reason.

Feb 21, 2026

Living at Album Bebrook has been a truly positive experience for me. This is more than just an apartment. It’s home. The staff is kind, attentive, and genuinely cares about the residents, and the maintenance team is always quick, professional, and reliable. What really sets this community apart is the people. The residents feel like family, and there’s a strong sense of connection and belonging here. The amenities, events, and overall atmosphere create a welcoming environment where you feel comfortable and supported. I’m grateful to live in a place that feels safe, peaceful, and full of heart. Album Bebrook is a community I’m proud to call home. ?

Jan 31, 2026

Love the community. The people are so nice…the staff is dedicated and amazing! It is quiet and the property is well maintained. We feel safe and secure here!

Jan 29, 2026

All the staff are wonderful...The apartment is gorgeous and the property is beautifully maintained. A very welcoming feel when one walks inside..

Jan 26, 2026

Enjoy the community of people, great management and maintenance. I have benefited from the fitness classes and gym greatly. The community is generally quiet and safe.

Dec 30, 2025

Elevators that breakdown too often. Gates to parking area also experience occasional breakdowns. Don't like outsourcing of extermination service.

Nov 21, 2025

Never did I believe that an "apartment " could feel like a "home", until I moved to Album Benbrook!! The "individuality" that the residents have expressed in each of their " homes" is amazing!

Nov 3, 2025

It's been almost 18mrhs. Time to reup my lease. Sounds cliche but this has been my favorite community. The visit to view my apt did not show how much I would come to enjoy and love my life here. I've never felt left out or isolated. I like to say I can be as social as I want, or solitary as I want. There is always something to do, ie watch sports active events calendar, games and much more. The staff is more engaged than the others I have experienced. My favorite points of the Album of Benbrook: 1. Cleanliness 2.Service request fulfilled quickly and accurately 3 outside doors lock automatically 4. NO BUGS!!

Nov 1, 2025

After nine months at The Album, I can honestly say this place has felt more like home than I ever expected. The community is kind, the staff truly cares, and there’s a peaceful rhythm to daily life here that’s hard to find elsewhere. I love how everything from the cozy shared spaces to the thoughtful events encourages connection without ever feeling forced. It’s the little things that make a big difference: friendly faces in the hall, sunsets from my balcony, and a sense of belonging that keeps growing. I’m grateful to call The Album home; it’s been a beautiful chapter in my story. ?

Oct 27, 2025

I have been with Album Benbrook for four years and love living here. It is a community that feels like family. There is always something to do and the staff are amazing. Best retirement life ever!

Oct 23, 2025

So far, I am thrilled with my decision to move to this community! Can’t wait to see what happens next and the friendships I will be able to make!

Oct 8, 2025

The apartment is too small. The bathrooms are great. It is easy for someone using a wheelchair or walker to get into them. We do have some noisy neighbors and a noisy dog in a yard downstairs sometimes.

Sep 27, 2025

Enjoy living in a small community. Would like someone to address the smoking residents in hallway closest to gym. Enjoy the coffee machine and healthier food options at events.

Sep 27, 2025

Generally a pleasant place to live. Still have smoking residents in hallway closest to the gym. Recommend less watering near the dog park and 141. Ground becomes saturated and breeds flies. We enjoy using the gym.

Sep 27, 2025

We were downsizing and looked at Album several times before making a decision. Every time we visited the staff were so helpful and kind. Also, when we would meet a resident they would all mention how they loved living here. The move in experience was great too.

Sep 26, 2025

This is an absolutely wonderful place, great management, great people, great activities. Just the perfect place for me and my dog. I highly recommend living here.

Sep 19, 2025

A great place to live. Well managed, clean buildings and property, non functioning item s taken care of immediately. Highly recommended. Nice pool, great, modern apartments.

Sep 15, 2025

We moved into the Album Benbrook in October of 2023. Our neighbors, the staff and even the vendors have been amazing. This is such a friendly community. Security is top notch. We feel very safe at this location. We consider this our "forever home".

Aug 9, 2025

Haven’t moved in as of now. But, excited. The staff have been very helpful. Given a lot of important information. Both Haylee and Lexi were very professional.

Aug 4, 2025

All of the residents that I have met seemed to be pleased with living here. I am looking forward to being a resident of the Album Benbrook apartments.

Aug 1, 2025

From outstanding management that not only manages the property but also plans events for the residents to the maintenance personnel that keeps things running, this complex is top notch h!!

Jul 20, 2025

????? If I could give 100 stars, I would! From the moment we arrived at The Album, we knew we had found something special. This isn’t just an apartment community, it’s home. And not just any home, it’s a warm, welcoming, joy-filled place where neighbors become friends and the staff becomes family. The team here truly goes above and beyond in every way. Whether it’s a friendly hello in the hallway, planning meaningful events, or offering a helping hand when you need it most, they make sure every resident feels seen, supported, and celebrated. Their hearts are in this work, and you can feel it. And the neighbors? Oh my heart. We’ve been blessed with the kindest, most genuine people, the kind who wave from their balconies, check in just because, and make every gathering feel like a family reunion. The Album is more than a place to live; it’s a place to belong. And for that, I’m endlessly grateful. ? 5 stars isn’t enough, this is a 100-star experience!

Jul 19, 2025

It’s so nice and quiet. Residents are friendly and welcoming. The property is clean and very well maintained. It’s easy to get to and we feel safe and secure! The staff is attentive and accommodating.

Jun 29, 2025

Marcaidez, Lexi, Vanessa, and Tanna, Jose and Patrick are the well qualified for their positions. The prior staff were not, and really put a negative spin on this community. We have no intention of ever moving. The people in this community have been active in recommending their friends to move here, which is a strong testament to the favorability of this community. We came from CA so our friends are not as available. Thank you!

Jun 22, 2025

I love ithere. All the people i have met are friendly, happy, aypportive. You will be happy here. Come give the community will feel like home the minute you aþive

Jun 18, 2025

I enjoy the exercise classes and use of the gym on a daily basis. I would like to see the pool closure hours change. The pool is now kept too warm for the summer. Not refreshing at all. There is a hole in the pool net used for skimming.

Jun 17, 2025

Love the community. Recommend changing hours that pool is closed for cleaning. Put out a survey regarding when residents use it. Love the exercise classes. Please add more cardio. Keep Jordan for yoga at all cost!

Jun 17, 2025

Great place to live. Wonderful staff. Very nice, neat, clean and great activities. And I love the location as it has a country feel. I had looked at many over 55 communities. I felt like this was the best for me. Is that everything I wanted including very secure property.

Jun 1, 2025

We moved into the Album Benbrook in October of 2023. Since our move-in date, we have met so many wonderful residents. The staff here is exceptiona! The maintenance guys are so friendly and punctual when a work request is submitted. I am really impressed with the upkeep of the facility and the grounds. My husband and I are very happy here. We hope this will be our forever home!

Apr 21, 2025

Extremely exceptional it's awesome ?! Love ? it, the exceptionally awesome environment surroundings included! All management of staff is of Loving ? care and of concerns! They are Stars ⭐ Shining ?! Their abilities is amazing ?? in going Over and Beyond in Residence Happiness and Safety ???!!

Mar 18, 2025

Prior issues such as smoking, cleanliness and amount of food at mix and mingle have improved. Security door by the dog park continues to be an issue as it does not always lock unless you pull it closed or the wind shuts it.

Mar 11, 2025

Album is aSafe environment With low maintenance Which makes Album stand apart. I enjoy the peaceful community I live in. There are many amenities here at Album. The Location is convenient and a short distance to Fort Worth and surrounding areas.

Mar 8, 2025

People are very friendly and the staff is great! Parking situation could be better - If the community was at any higher residence percentage, it doesn’t seem that their would be enough parking for residents - much less any guests.

Feb 18, 2025

With the exception of the plumbing, my apartment is perfect. Flat bottom sinks and shower stall requires WAY too much water to rinse sinks. Bathroom spout is so short, washing hands requires bumping into sink.

Feb 14, 2025

This place is wonderful, management is amazing. Everybody is very helpful. And I already had friends when I moved here. And I know that there are many that are still coming from where I came from.

Feb 11, 2025

I am so impressed with the staff and the community that I have now call home. For the benefit of organizational they go above and beyond to make you feel warm and welcome.

Feb 9, 2025

Everyone is welcoming and very friendly! Any issues that I’ve had have been resolved quickly and professionally! We’ve been living here for about 3 months and love the atmosphere and the staff who have been nothing but helpful.

Feb 9, 2025

Great place fun too. So pleasant. Everyone is friendly and welcoming They treat our dogs awesome as well. Thank you so much for welcoming us into your family here at The Album

Feb 8, 2025

This is my 2nd review of Albym Benbrook. Living here is pur joy. There are social opportunities, but it is up to you. You can be social or solitary. The move here is one of if not the best decision I have made. Enjoy yourself living here. Mariann

Jan 25, 2025

I really appreciate our awesome staff. Our community is clean, friendly and inviting. I do not appreciate corporates greediness for parking fees. The free parking behind the gated area is too limited & the fees for covered are ridiculous! One of the reasons I moved here was the gate but wish I had known all the facts.

Jan 25, 2025

We've lived here since Nov 2021. The first two years led to a deterioration of the facilities and activities to the point where we were considering moving. When the new staff came on, it was a totally different story, they provided all that we as residents expected in the first two years. Because of the change the community is almost full because residents are telling their friends. I hope you continue with this quality staff.

Dec 21, 2024

The Album has been my home for two years. I love living in here with my friends, they are my acquired family. Our staff is wonderful, friendly, kind & caring .

Dec 9, 2024

Could not be happier with Album Benbrook and especially the staff. They care and are willing to do whatever it takes to make me happy. Any questions I have are handled immediately.

Dec 3, 2024

Album Benbrook is an amazing adult community. We moved in October 2023 and have truly been blessed by this move. The staff is so helpful and friendly. The residents are very friendly and thoughtful. We couldn't have asked for a better place to live. We love it here!

Nov 12, 2024

Quiet safe and clean environment. Glad I moved in. Friendly neighbors and great location. Located close to shopping and dinning. Easy access to freeways.

Nov 6, 2024

Wonderful place to retire to! Everyone is welcoming and there is so much to do here with other community members!! There is such a variety of people and they and the Album team are joys to be around daily!!

Nov 1, 2024

My experiences continue to "not disappoint "! From meeting people while meandering the property, to a quiet evening taking in the "soothing sound" of the rippling waters of the pool, gentle breezes, and the beautiful sky filled with stars!

Oct 29, 2024

I just signed my 3rd year lease high. I’ve met a lot of nice people here and have met a lot of friends. I am very pleased with the staff Mercedes has taken over and she has done a wonderful job along with her staff. They do a very nice job for us. Mercedes is the best manager she cares about the people and that’s very important and senior citizen community

Oct 24, 2024

The apartment is very nicely designed and is sophisticated. The staff is amazing. The people that we’ve met so far are warm and very friendly.

Oct 1, 2024

I had surgery 2 weeks before in. I walked te halls with my walker. Everyone I met were friendly. I love that residents with dogs are ready to stop, talk and allow me to get my puppy fix.

Sep 29, 2024

What a very special community! Everyone is so friendly and interesting. Best move we’ve made in years. Oh yes. The calendar is fascinating to review and participate.

Aug 26, 2024

Residents and staff very welcoming to me. They have made me feel at home. Accommodations are great. Love the pool, rec center and workout room.

Aug 25, 2024

The entire leasing experience was great. Lexi was extremely helpful and informative. Very satisfied. I highly recommend The Album Benbrook if you are looking for a 55+ community.

Aug 18, 2024

Enjoy living here at Album. The property is clean and safe. The residents are friendly. I'm loving the pool this summer and the club house activities.

Aug 1, 2024

Album Benbrook is a much better place to live now that we have new management. Maircadez has done an amazing job to rectify the problems we were having. She also puts in a lot effort to hear our concerns. She has taken action to make our community a nicer place to live. She always says goodbye to each group of residents in the clubhouse before she leaves, and she never shows annoyance to us as we ask questions of her as she's trying to leave. She stays over her time most everyday, but always answers our concerns if we have them. ❤️

Jul 31, 2024

Enjoy the low maintenance of living. All repairs are made in a timely manner and well done. The staff is always available and ready to help you with your needs. I feel safe and Worry, free. I would recommend Album to friends that want maintenance and safety. I’ve been here two years and have enjoyed my spacious unit. Also have a nice back patio and enclosure. Everyone is friendly. We have lots of parking for guest. I have covered parking. There are also garages available. Our entrance has handicap access. I use the gym, treadmill and bicycle.

Jul 31, 2024

Beautiful energy efficient apartments, with such features like " Walk-in Laundry Room", Bedrooms for "King-sized " beds, roomy terraces & balconies, light & bright, with lovely views!

Jul 27, 2024

I haven't moved in as yet. However, I am so impressed with the staff, especially Lexi. She's a joy to email and call. I contacted several 55+communities that were cheaper but also not as communicative. I could recount the issues but the staff at Album are the best

Jun 26, 2024

My husband and I are very pleased with the warm reception we have experienced at Album Benbrook. We feel as though we are truly at home at Album Benbrook.

Jun 24, 2024

Management is engaged with residents & meeting are productive & informative. Like the variety of activities & the openness to suggestions. Would appreciate removing the dead tree in courtyard of bldg 1. Watering plants on balconies above me keeps my patio gravel wet.

Jun 14, 2024

Enjoy the amenities, especially fitness room and classes. I like that people know you and are concerned for you if they do not see you regularly or notice that you have had an injury.

Jun 4, 2024

All great. Love Lexi and Mercedes. Made an uncomfortable comfortable. Thanks. Love the facility and can’t wait to move in. The few other participants I met were just great

May 17, 2024

I feel at this time, it would be inappropriate to express my views. With Beverely leaving April 23, 2024 and the office staff being replaced many times, as a resident going on year 3, the office is no help at all. I would certainly be gone if I had not been taking care of my elderly Mother, in another state. I did not have time to find a place. I’m going on the 3 rd month trying to fix my lease so I can sign it. The office will not answer or return calls, most emails go to a generic email address so the go unread. Management is not here for residents! (Management, in a personal meeting, told me about the generic email address that they never read). I love my apartment, it’s new & lovely but walk outside my door and there is nothing to be happy about here.

Apr 21, 2024

I enjoy living here at Album Benbrook. The other residents are friendly and fun. The monthly activities are fun. I feel safe and secure here. Also close to major freeways and stores.

Apr 3, 2024