Resident Reviews

Today has been a very exciting special day because Sonia is the best. She has straightened our accounts up so we can pay our rent. She’s just amazing that her knowledge and she’s very friendly and sweet and she gets the job done and we’re very happy that we live here. Thank you.

Aug 29, 2026

I love how quiet it is here and the neighbors are so friendly and helpful. I love the garden area, its one of my favorite spots. The management team and maintenance team are amazing to work with and very knowledgeable about all my questions. I am new to the 55+ community, I am enjoying every single aspect of this community.

Aug 28, 2026

Since I moved in May awesome staff, clean building, lots of adventures, they have so many activities and the he facility is always clean and smells great.

Aug 25, 2026

It’s very quiet we love living there close to all the shopping centers staff and maintenance wonderful the pet spa outstanding we take our fur babies there. We bathe them.

Aug 13, 2026

I’ve always felt very satisfied and comfortable in this community with all the amenities, activities, great neighbors and excellent administration group. Kelvin and Doretha did awesome things for this community. New opportunities for them arised and so happy they accepted. Now I just want to see new team complete certain projects and continue having great relationship with us. I sure will like always with much respect.

Aug 10, 2026

I am very happy here.I know we are an active community,but it would help if there was a shuttle once a month to take residents shopping.I assume there are many residents who don't drive.

Aug 4, 2026

I love my apartment and the neighbors are so friendly. There is so much activities you can do. Exercise, movie theater, arts and crafts, bingo, dominoes, etc.

Aug 1, 2026

I have lived here for the past eight years will continue to live here. There are many activities to participate in, and we have a wonderful staff.

Jun 12, 2026

Great place to live all personal property manager are great close to all we love pet spa and very quiet the best place to call home ? great neighbors

May 12, 2026

This is place is amazing!!! Great office and maintenance staff. Doretha and Kelvin are always willing to help and they also make sure we have amazing reviews.

May 6, 2026

Album Monterey Pointe is a happy,friendly,busy place to be.There is always something to do.The staff is great they always have time to listen.

May 1, 2026

Love the staff and residents here . Areas kept clean and organized. Always willing to help and listen. Fun activities going on all the time .

Apr 22, 2026

This is an outstanding apartment home to live in. Everything is perfectly done for your comfort and happiness. The building and surrounding are kept spotless. I REALLY DO ENJOY RESIDING HERE.

Apr 16, 2026

I love living here. The activities are great. I enjoy going to so many of them. Everyone watches out for us. The staff knows us all by name.

Apr 14, 2026

Vivo aquí hace 6 años y mi experiencia a sido muy buena. El equipo administrativo es muy amable y cordial. Siempre hay actividades La limpieza es constante El punto es excelente, cerca de todo. Se respira paz y tranquilidad en este lugar y siempre vas a dormir tranquilo y sin ruidos.

Feb 15, 2026

Very nice building and apartments as well as amenities.maintenance comes promptly for repairs as needed.social activities daily.weekly happy hours or brunches

Feb 3, 2026

This is place is amazing!!! Great office and maintenance staff. Doretha and Kelvin are always willing to help and they also make sure we have amazing reviews.

Feb 2, 2026

Awesome place to live. Management staff very professional.We just love living there and friendly neighbors they have game night and they a lot of activities

Feb 2, 2026

I love living here at my apartment community so many things to do and the staff is amazing. I lived here for over 6 years best place I ever lived

Feb 1, 2026

Still waiting for some things that is not done in the apartment they need more personal for maintenance so the things to be done on time my husband is a handyman thanks for all love the place fill save here

Jan 8, 2026

Staying at Album Monterey has been a rewarding experience. Everything is outstanding . The staff is wonderful, the building is immaculate, the people are very friendly! The rent is reasonable. I couldn't ask for a better apartment to reside in .

Dec 17, 2025

I love this place.It full of excellent events every day.The staff are wonderful and the people are great to get along with. We play bingo, and excise like Zumba. We also do stretch and balance exercise.If you want tranquility, this is the place to live at.

Dec 8, 2025

Wonderful caring staff , love them! Warm and welcoming neighbors . Good facilities and activities. Great place to live . Been here for over 5 years and have felt safe and comfortable. Takes good care of the grounds, always have cute displays outside and inside .

Nov 17, 2025

good so far as seven years approach. location is the best. i am near my family and the loop. people around are nice. thr maintence people are very nice.

Nov 14, 2025

We been living here at Album Monterey Pointe for 9 years already. We love this place. Good Management and Neighbors. The Community is located in a very good strategic point, near MD, hospital, health facilities, shopping center. It has many recreational places to go.

Oct 31, 2025

As a longtime resident at Album , I must share that this Management Team has been one of the BEST !!! It’s wonderful to feel welcome and saluted by name and as well, my dog Sammie . There planning of events and monthly calendar suits us all and I enjoy the variety in them. Something as simple as a Float Drink , the other day reminded me of my childhood . Thank you for your support and dedication towards us . True blessing!

Oct 30, 2025

Very nice place to live.lots of activities daily.coffee machine in rec room 24 hours a day.gym and beautiful pool.nice and helpful management.maintenance efficient and fast

Oct 24, 2025

I have been living at Album Monterey for two years. It is a wonderful,clean friendly place. Everyday there is something to do. Kelvin and Doretha are wonderful always there for you.

Oct 15, 2025

We love it here! We moved in on June 1, 2021. It's quiet and peaceful. You can be as active as you like. There are lots of things going on. The location is what attracted us the most. Our apartment is very nice and very comfortable. Everything is right here. Some places are walkable but most require a car or an Uber driver. There is also a Lynx handicap bus that stops here. Many of the doctors provide transportation to and from your appointment. You can find doctors, dentists, podiatrists and dermatologists are only an easy walk away. Also we have an Advent Urgent Care facility right next door.

Oct 9, 2025

Living in Album has been great because I have met great people who have become great friends. The staff is awesome. They have shown us that they care for the population they work for. Keep up the good work.

Oct 2, 2025

Love living here. The staff is terrific. There is lots to do and great community interaction. I love the aqua aerobics and being able to swim laps in the early evening.

Sep 3, 2025

I have met a lot of people from mostly the northern states, like New York, Michigan or Ohio. They are also from the Islands, Jamaica, Bahamas, Portia Rico and other Islands. Primary language here is English, some speak Spanish only but can understand English, we can communicate still. We can still be kind and spread lots of love to each other. We have a blind resident and everyone helps with guidance. Some of our friends have passed away and some of our friends have moved.

Aug 29, 2025

When you name me for my name Torriente Irma R!! Then I will participate other! Name No because there are more than 100 different kind of Rodriguez But mine comes From Argentina My father was Victor and i was not abastarda he knows i was his daughter !! Iam proud to my father name as when i was born in his name until i go married to my children father then I wade Navedo was

Aug 29, 2025

I enjoy this community and my neighbors. Although not so many residents within my age range; the activities planned by our lifestyle coordinator Doretha really makes a huge difference. I participate and enjoy them! I applaud the upkeeping of our amenitiesGrass in back needs work

Aug 27, 2025

no comment I have nothing to say, no comment I have nothing comment. I have nothing to say no comment. I have nothing no comment. I have nothing to say. Do you want my comment? I have nothing to

Aug 27, 2025

This is an outstanding apartment/home to live in. Everything is run like clockwork. Everything. Is very clean. Friendly residents!

Aug 19, 2025

it has been really nice to live here. is closed to my family and to the stores and resturants at the loop. People are very nice. The down side is the rent. People that have been here for a wild rent should be lower. in my oppion thanks

Aug 5, 2025

We love living here very professional maintenance and management , outstanding I love that we have a pet grooming on for our puppies, very quiet neighbors, very friendly Again place to live great place to live

Jul 31, 2025

It would be much better if there was a shuttle bus to take Residents shopping at least once a month.I just thought of something else,why does my review have to be so long?

Jul 3, 2025

Monterey Pointe is an average community. The appliances are C- quality. The design of the kitchen does not allow the refrigerator door to completely open making it difficult to get items out. The A/C compressor is in the wall and makes more noise than desirable. However, the staff is very competent, friendly and caring. The residents are warm, friendly and smart. The rent fluctuates daily. It depends on the day you sign the lease whether you’ll be happy the rest of the year. There are plenty of activities and most likely one can find what satisfies their heart. All in all, we’d probably do it again based what is available.

Jun 3, 2025

The staff here is awesome, they go above and beyond to make our lives better. Residents are respectful and friendly. They are improving things all the time . Thank you for everything you do !!

May 20, 2025

Perfecto lugar para vivir; si lo que quieres es paz y tranquilidad y tienes 55 años o más, éste es tu hogar. Vivo aquí hace cinco años y cada vez me gusta más y agradezco el día que Dios me trajo aquí.

May 9, 2025

I love this place. It such a wonderful place to live. We have plenty of activities to do and the many ethnic groups of people to meet.You never get bored. There’s always something to do, weather in the pool or in the gymnasium.

May 8, 2025

I have lived here for seven years and will probably renew for the eighth year. Love the location and plenty of activities, we have a great staff at this time.

Apr 12, 2025

I am very happy here,There is so much to do.I am busy all day I have made a lot of good friends. The manager Kelvin always has time to answer questions.

Mar 15, 2025

I enjoyed staff since the day I called from colorado. I wanted to move in right away. Nelida and Calvin were so helpful and kind to me Could not wait to meet them both in person. Love the apartment no noise very relaxing to live here.

Mar 14, 2025

I find living here is very comforting and the staff are friendly and supportive. They have a lot of activities that you can become part of such as the garden club, arts and crafts, happy hour, birthday celebration,etc You don't have to be alone.

Mar 5, 2025

The location is good with conveniences nearby. The management and maintenance teams are attentive to the residents needs however the corporate reasoned to the needs is slow. Appliances are old and are only repaired…no updated, efficient ones are in the plans. New carpeting has been installed but much needed washers and dryers seem to be unavailable for consideration. It is inconvenient when the washer fails during a wash cycle and a dryer takes more than an hour to dry a light weight load. There is a great group of residents here, they are friendly and the friendships are warm.

Feb 10, 2025

Album Monterey is by far A+, so happy that I decided to moving here, I cannot say enough for the Staff! Doretha is quite an asset to the company, so far staff and maintenance are above in kindness, understanding and respect!

Feb 8, 2025

Even though I haven't moved in yet , I'm so excited for moving day . Kelvin & Nilda made the application process so easy . Nilda took me on the tour of the place and I absolutely love it . Great amenities, activities planned daily, the appartment is perfect . Just an all around good experience. Looking for to living here.

Feb 6, 2025

I have been here 8 years it has been great at times and not so great broken elevators , broken security gates, continuous change of staff . Very high Rent for seniors who have to move out because they are on Social Security fixed income . We do have a lot of activities and social events. Unfortunately I have to move out because I can’t afford the rent anymore. ?

Jan 28, 2025

Office staff works very hard to keep everyone happy.mamy activities for everyone.maintanace works hard to keep everything repaired it is harder to do now that building is getting older Just wish pool was heated .is beautiful bit too cool to swim in the winter.

Jan 27, 2025

It is a nice place to live because people are friendly and there is a lot of events. The staff is very helpful and kind. The maintenance staff work hard and insure it is always clean

Jan 26, 2025

The management is horrible. Two months ago they excitedly said that the entire building will have new carpets. Two months later there are no new carpets. Stop promising and can't deliver.

Jan 25, 2025

I enjoy living in this apartment home .It is perfectly safe and secure. Everything is perfectly done to secure our needs are taken care of. The rent is reasonable. The staff is very knowledgeable and efficient. The neighbors are friendly! Everything is perfect.

Jan 10, 2025

The elevators had not been working for a while and that cause concerns and problems going down stair or doing out side activity. We are senors and have problems with are knees or other things going on with our health.

Dec 28, 2024

I am very happy here There is nothing else to say why must review between 140 and 1000 I am a person of few words so i have to talk nonsense

Dec 5, 2024

This is place is no longer the same. Everything centered on getting more money from the tenant. Maintenance used to be on top of their game. The carpets in the hallway are dirty . Having trash in the hallway is better so we can get extra $25.00 from the tenants. Even an extra fee is added to the Flex program

Nov 21, 2024

We have lived here for 3.5 years and like it more than we did when we first moved in. We are appreciative of the quality of the lifestyle. It's as peaceful and serene as you choose it to be. There are activities to keep you occupied if you want to do them. Everything you need is within a 7-mile radius. There are many, many doctors and dentists in walking distance. Very convenient! The variety of stores is great! Will cover most of whatever you want/need to buy. There two Ross stores, as well as two Five Below stores less than 2 miles from each other. Grocery stores are Publix, Walmart Supercenter, and Fresh Market. Both of the most popular craft stores are close by as well. To sum it all up... we're here to stay!

Nov 21, 2024

My experience here has been positive. Because I have a part time I miss day activities but I am able to participate on those at 3:00 and after. Whenever I’ve needed things addressed inside my apartment they have been corrected. Staff is very competent, friendly and professional.

Nov 5, 2024

We’re happy to live here. The staff has improved. There helpful.we hope to reside here if the rents don’t get out site. We live on a fixed income.

Nov 2, 2024

We are satisfied with our community life here. The management, maintenance and residents share in like interests for a safe and clean life style. There are fun and helpful activities throughout each month. The residents and management meet each month for updates and information about any changes that may be occurring. Also providing Q&A by both parties, what residents/management ideas and suggestions may have.

Nov 1, 2024

Our experience here is amazing. There are so many activities ( such as new arts and crafts, garden club, outdoor fun)to be involved in. The Manager and his staff keeps the us updated and always have a smile. This is a great place to live.

Oct 31, 2024

This is the best community to live in for a senior. The office staff is great and the maintenance staff is also wonderful. We have the best activities and events happening right here and they are getting better and better every day. You will not find a better place to live if you are 55 and over anywhere. I love it here and I have been living here for 2 1/2 years. I am never moving.

Oct 31, 2024

Unfortunately, I have an extremely noisy neighbor above me. Noisy dog down the hall barks a lot when the outside door closes. Still waiting for a ramp to be put in by the front door.

Oct 30, 2024

We love our community. Everyone is friendly. There’s always an event. No one stays hungry lol. Kelvin and Nilda also Deborah make sure they fulfill our needs. Calvin is young and energetic, understanding and compassionate. We love them all.

Oct 24, 2024

Have been here for 7 years .office team and maintenance work very hard to keep residents happy ans the property clean. Trash pickup is always on time and efficient.

Oct 18, 2024

I AM SATISFIED WITH MY LIFE HERE,EVERYTHING IS OPERATED QUITE EFFICIENTLY AND OUTSTANDINGLY. I would not think of moving. I'm looking forward to having my lease renewed. Management and maintenance are outstanding.

Oct 1, 2024

I love all of the activities, but wish there was more on weekends. Also, wish the pool was heated in the winter because it is so beautiful, just a little too cold then.

Sep 22, 2024

Excellent location & everything is close by . Neighbors are friendly & respectful. Really enjoy the activities that are planned for residents.

Sep 22, 2024

Don't really understand The question however most of the neighbors are friendly. There are a lot of great activities.i would love to have more pool activities and billiards

Sep 18, 2024

It is a very quiet place for people who need to rest and feel at home, the maintenance workers are excellent and are always attentive to any eventuality that happens in the apartment, and the building manager is very friendly and helpful.

Sep 10, 2024

The people are very friendly I like the exercise class. The staff are very friendly and helpful. There is alot to do everyday,.I have nothing else to say

Aug 27, 2024

Lived her for over 7 years, However we need new gates and outside cameras ?? Enjoyed the exercise classes, the vendors , would like to have Tech Tuesdays vendor to come in and help the seniors with their phones and computers.

Aug 20, 2024

It’s a nice community the location is great! Close to the Loop plenty of shopping. Close to Disney. The community is clean. The security could be better. Staff changes every year. But they are always polite.

Aug 13, 2024

The staff in the front office are incredible. They are very friendly and welcoming and try to solve any problems that may arise. The maintenance department is excellent the building and grounds our lovely it is a joy to live here.

Jul 22, 2024

I am currently satisfied with this community. It serves me and my mother very well. I am never bored because there is always something going on for residents. I also appreciate when I offer/give feedback for certain situations; management always listens, which keeps my complains to none .

Jul 22, 2024

Nelda and Calvin were wonderful in helping us with the approval. They went above and beyond we really appreciate it thank you so much and God bless you.

Jul 16, 2024

Clean building with plenty of amenities.schedualled activities many days weekly beautiful pool.well taken care of.maintenance team is excellentl .large apartments comparable in price to other apartments in area

Jul 14, 2024

We’re. Very happy hear. The new manager is doing a great job. Just hoping we can continue to live here, the rents are to expensive for most fixed income senors.many already have left

Jul 4, 2024

I lived in Monterey Pointe for 4 years and I was very happy here. I have been visiting my family in Brazil where I have spent the last 9 months. Now I'm back and again I'll be living here in Monterey Pointe. I think this says how good this condominium is.

Jun 16, 2024

Really love the management at Album, great support & caring . Recently went on a casino cruise trip & we all had a great time . It’s not about winning or losing at the slots machines but having fun and socializing with other residents.

Jun 13, 2024

The only problem is transportation. A shuttle or bus once a month for a small fee would be great I see another problem the review must be so many characters Why?

May 17, 2024

Me gusta mucho vivir aquí, es un sitio muy tranquilo y puedes participar de diversas actividades si lo deseas, el equipo de mantenimiento es muy eficiente, especialmemte Cesar. Las personas de la oficina son muy amables y los cambios realizados durante estos últimos meses muy positivos. Kelvin el manager muy amable.

May 13, 2024

Pleasant place to live it has basic amenities The community is near plenty of shopping and eating places doctors and hospitals. Staff at the community is always accommodating the new staff as well. Staff changes every year. The building is being kept clean, but could be better theres things that need improvement like the carpeting but overall it’s a decent place to live.

May 10, 2024

above my unit is very noisy, it sounds like a giant is walking most of the time, sound like furniture is pushing, loud dropping sounds that make you startle. The hallway is noisy around evening.

May 8, 2024

This place is clean. And the stores and shopping you can thank of is close by. Some in walking distance. Everything is here. You have your movie theaters and restaurants all here at your convenience.

May 2, 2024

Lived her for seven years love living here we’re feeling a little safer if the gate was new and replace little bit more education for new people who are hired??

Apr 26, 2024

Everything has been great for me. My health is improving greatly and my doctors offices are nearby. This location is at an excellent place. I have enjoyed living in this awesome apartment / home.

Apr 25, 2024

Still a great place to live for the most part just disagree with some policies. My disagreement is with their vicious breed list. Viciousness is a result of training the American Kennel Club has proven. Florida is one of the states that has law against breed discrimination but not for private companies.

Apr 16, 2024

We call this our Happy Place. It's just what we were looking for. Quiet , perfect location, and friendly people. The staff is firiendly and nice. Maintenance team is GREAT.

Apr 13, 2024

I am currently living here because it provides the amenities I enjoy; the activities are always creative; and has an excellent location. I am actually a returning resident.

Apr 12, 2024

Beautiful community with many activities mostly good for retired people as they are during the day.pool is beautiful.a little too Philly to swim in cooler months..seems to be a large turnover of residents.new faces every week.

Apr 9, 2024

Some of the apartments have items outside the door that takes up the hallway space. We’ve been told multiple times that that is not allowed but management still fails to have them remove it.

Mar 24, 2024