Resident Reviews

The staff is always helpful and friendly. Whenever I enter the building, they always look up, smile, and greet me. They are welcoming and receptive.

Oct 1, 2026

We still enjoy living here, primairly because of the friendships we've made. We enjoy the variety of activities available to us. However, we are very displeased with the way the issue of the water heater closet was/is being issued. Nothing positive about it. The weight room tv hasn't been connected to the internet for some time. One of the windows curtin draw chain has been broken for several months now. I've mentioned both to admin staff, but noting has been done about either. Keep costs of living here where they are or else you'll start losing residents. I do have to thank the administration for their support of resident activities. We also appreciate the quick response to maintenance requests for our apartment issues

Sep 27, 2026

My experience so far has been very positive. I enjoy the community. The people that I interact with are genuine and caring. On Saturdays, we play cards and have a good time. We do fundraisers to raise money for events so that our stay at album is not a boring one. It's a good place to live.

Sep 26, 2026

I moved back after 2 years and absolutely love this community. I had a great move in experience and I’m so happy to see some old friends and continue to make new ones

Sep 25, 2026

Overall we’ve had a very positive experience at Album Cooley. The residents are terrific and there are so many activities to choose from, both resident-led and provided by the community.

Sep 20, 2026

The pool was out of service for almost 2 months waiting for a part. Really! An ongoing issue is that maintenance feels entitled to close the pool daily from 7am to after 10 am to use his new toy a robot cleaner. Hello! This is Arizona. Day time temps in the summer reach 115 degrees. Shutting the pool down during the coolest and safest time for seniors is to say the least dumb as all get out. Why maintenance can’t put the robot in during the heat of the day and shut the pool down when no one swims is something no one can answer. I put a maintenance request in 4 days ago as my dryer is not drying the cloths well at all. In my request I included I was concerned that the lint in the vents were obstructing air flow which is a fire hazard. Have not heard a peep from maintenance. They deserve my one star.

Sep 17, 2026

Not sure what to say except that I am planning on signing a lease for my fourth year here. The staff is wonrderful and very supportive of all of our events and invite outside speaker / vendors that are interesting.

Sep 3, 2026

At this point, I have been working with the rental associates on apartment rental. Both Sidney and Harlee have been extremely helpful working with me long distance. I am anticipating my move-in and looking forward to meeting the residents. Thank you for doing your best to make this long distance process a pleasant experience!!!

Aug 22, 2026

Everything is going well, except for the next door smokers outside our patio every hour of the day. It is bad enough that we are going to start looking for a new place to live once our lease is up.

Aug 19, 2026

-The location is excellent with all the stores you basically need within a mile. -Most of the office staff is friendly and helpful (the current manager is really great). -The maintenance is great for easy jobs, but anything technical (pool thermostat, tv room sound system, my high tech washer, doorbell wiring, etc.) they are not trained so it takes forever. -The units are fresh and modern with medium grade products, but look and function very well. -They have a lot of activities and are always open to suggestions.

Jul 3, 2026

Great staff. Always smiling. Even though they may be having a "trying" day, they are cheerful and welcoming. They are quick to offer assistance when needed.

Jun 21, 2026

Just voted for better parking. Could not show my issue with parking. I pay for spot monthly, but do not use as to far for me to walk we could use more handi-cap parking near doorways.

Jun 10, 2026

I’m loving my new Apartment! The staff is so kind and helpful. Always kept up to date on activities going on with announcements! Residents are kind and helpful also! Great community!

May 29, 2026

It should not take over a month to fix the pool when we are in the prime pool use season. You are taking very high rent payments from us but not returning our amenities value. We also still have not got a resolution on the cigarette smoking issue by our neighbor that is affecting our quality of living here. Not currently very happy to be here.

May 10, 2026

Harlee and Sydney have done a great job walking us thru the process. We came in October and again March 26 and leased a C1! Can't wait to move in from OH!

Mar 13, 2026

The staff is attentive, care about the residents, and do all they can to make our life pleasant here at Album. They plan fun events and keep things active. The community is clean and well maintained. Landscaping is beautiful, colorful, and well taken care of.

Mar 12, 2026

Having just moved in last week, we are so pleased with the friendliness of the residents and staff. The community is very well maintained and there are so many activities to choose from to stay connected.

Feb 24, 2026

Recently moved from one apartment to another within Album. Office staff made the move effortless. They answered all our questions and had the paperwork and keys waiting for us. Several of our friends (other residents) helped with the move which helped tremendously. These are the people you will meet if you decide that Album should be your new home. Love our new apartment! We are in the Villas which are very quiet and it comes with a garage which is a big plus with the Arizona sun. Can’t go wrong choosing Album Cooley Station

Feb 7, 2026

I don't take possession until March, but from what I have experienced so far with the friendly staff and residents I have met, I am very looking forward to being part of this community.

Jan 28, 2026

Great place to live! Great staff friendly residents. Love the pool & weight room. Close to restaurants, shopping & groceries. Lots of activities on sight for residents.

Jan 24, 2026

Office staff always makes time to discuss any and every issue. Maintenance is top notch. Most work orders are closed in less than 24 hours. They also are adding events and updating current events.

Jan 23, 2026

Our first weeks have included meeting several friendly and welcoming residents, attending events and learning about our new community. There are a wide variety of activities to select from depending on your interests and the staff is very helpful, answering our questions and helping us understand how things operate at Album.

Dec 14, 2025

Some good some bad. Dog park too small. No shade for owners or dogs. No railings going down he steps from the patios to side walk on the apartments parallel to E Somerton Blvd--- a big safety deficiency. Ovens not self cleaning. No commercial size washer or dryer to wash comforters or rugs in. Need an ATM machine. Need s stamp machine.

Dec 8, 2025

The staff is so helpful. They respond quickly, answer my questions, and always make me feel special and valued. They always have time for me, and I never feel rushed. They are always there to help.

Dec 2, 2025

Love living here. Great people, amenities, staff and environment. The close proximity to shopping, restaurants and my family make it perfect for me.

Nov 4, 2025

Lack of communication by staff member. Mr Ear Lusk delivered items for me, asked she let apartment 2087 know they arrived this was on Monday 10/27/2025. I was to take these 3 small items on trip to St Louis. Friends later found them sitting mail room , no name just aprt number.

Nov 3, 2025

Have been here about 2 weeks. Love our apartment. Everyone so friendly wanting to make sure you are included. Heated pool fantastic. The Gilbert neighborhood is convenient. Most everything you want or need is less than 2 miles away. Well run in a fantastic part of Gilbert

Oct 28, 2025

We have moved to Album Cooley Station full time now and are really enjoying it here. We are getting more involved with the activities at Album and still meeting new people. The exercise classes are wonderful for all ages and their activity level. I recommend this community to my relatives and friends.

Oct 27, 2025

We continue to enjoy living at Album Cooley Station. We enjoy several activities - chair volleyball, bingo, Happy Hour, movies in the theater are a few. We’ve made some really close friendships. I enjoy working out in the gym. The administration is always supportive and responsive. Maintenance has always been prompt and efficient. Any negatives we experienced have been very minimal and not worthy of mentioning. We plan on continuing to live here for a long time.

Oct 17, 2025

We think this a great community…the management and residents are great! We really enjoy the great amenities! We also appreciate the fact that cats and dogs are allowed…

Oct 10, 2025

My move in is in 5 days but customer service is great so far. I have had to call to get help setting up all my different apps that you offer and I’ve been patiently helped thru everything.

Sep 14, 2025

Staff members are awesome! Very friendly and hellpful. Residents are welcoming. Facilities are well maintained and clean. Clubhouse is inviting, offering many things to do.

Aug 24, 2025

Beautiful and safe place to live for a single lady! Lots of amenities and different activities to attend! Staff is always super friendly along with the other residents! I absolutely love living here

Aug 16, 2025

Wonderful place to live. Whether you go to all of the activities or just a few, you will be surrounded by friends and good times. Saturday morning coffee chat is my favorite.

Aug 16, 2025

The staff do a great job and also are cheerful .I am very fortunate to live in an apartment that is quite. I have great neighbors. I like I can walk to the grocery close by. I join in on a number of weekly activities because I like being with other residents.

Aug 10, 2025

I love living at Album at Cooley Station! The location in Gilbert for me is excellent. I can walk to restaurants, shops, and the grocery store. My grandkids are welcome here as we swim in the very large pool quite often. The entire staff is professional and prompt . I renewed my lease for another year.

Aug 10, 2025

From day one I knew I would love it here, beautiful apartment, stunning pool and courtyard. The staff is very nice and professional. It’s a win win for me.

Aug 10, 2025

The staff has been wonderful throughout my move to my apartment. The community is very pleasant and the activities so far has been good. I am looking forward to getting to know the residents and involved in the activities.

Jul 21, 2025

I love living at Album Cooley Station. The staff and residents are very friendly and helpful. There are numerous activities that I enjoy and new ones are continually being added to accommodate everyone.

Jul 18, 2025

Everyone was extremely nice and accomodating throughout our entire experience! The property is wonderful and couldn't have been a better experience.

Jul 9, 2025

Album is a nice apartment community and has a variety of social events. The office Manager and staff are excellent, always approachable, very helpful too.

Jun 27, 2025

I had never lived in an apartment or a residential community before, but Album Cooley has provided me with a safe and welcoming environment. The staff genuinely care about the residents, and the community activities have given me opportunities to connect with others and build meaningful friendships. I am so happy I'm part of this community. Would you like it to sound more casual or more formal?

May 10, 2025

I don't participate in many of the activities as i am busy with family who live in the area. The management team is very good. Clubhouse is always very clean.

May 8, 2025

We have been living at Album for one and a half years and are still enjoying all of the activities. We have made great friends also. The activities are varied and cover a wide array of interests allowing for things we want to join in.

May 8, 2025

I like living at Album. Good location for me, close to two daughters. Shopping close. Lots of restaurants are close by. Maintenance easy to notify, make repairs effectively and timely. Only thing that bothers me is high rent!!

Apr 28, 2025

Even though I don't particate n the awesome activities I still LOVE LIVING HERE!!! I am living my best life at Album Cooley Station!! I'm back working @ night and I feel safe coming home to my resort living space.....LOL.

Feb 22, 2025

Question a few of changes made by Album Cooley. Friday Happy happy Hour was change for a special event (one time). But never put back to 4:30PM. Resident believe this is to early and should be returned to 4:30 or even 5PM.

Jan 25, 2025

Enjoying our Bible Study weekly get togethers with a great leader and several nice friends! Our newest Manager is very nice and approachable. I will say I’ve missed several special friends who have decided to relocate to a couple different apartment complexes!

Jan 18, 2025

We continue to enjoy living at Album. We really enjoyed the Holiday Parties. We're glad the front office is now fully staffed and look forward to working with them in the future.

Jan 6, 2025

The Staff is always so friendly and helpful. The grounds are meticulously kept groomed. we love the pool area and Pickleball court along with the workout room. We also enjoy the selection of free books to use.

Jan 5, 2025

So far we are having a great experience here at Album Cooley. The residents are friendly but most importantly to us is the office staff, Melinda and Kate are always helpful and always very nice. Also Buddy is great! He is always right on top of getting requests done efficiently!

Dec 29, 2024

There is always something to do in the clubhouse with friends and residents. Staff is very friendly. My favorite is Saturday coffee chat . So come join us and have some fun.

Dec 1, 2024

Love living here with all the amazing friends I have made. I love playing cards and at Album I play different card games 4 to 5 times a week. I have taught my friends to play Mah Jongg an Hand and Foot. My friends have become my family.

Nov 26, 2024

I love it here. I am learning SOLITUDE!! I am learnin how to be the best ME! Album Cooley Station staff keep up the great work. Peace of mind is good to have n my new journey.

Nov 13, 2024

Living here is great! Plenty of activities and very nice people. I have made great friends. Love the parties! Would like more shade around the pool, edison lights over the grill area to shut off or dim at 10 pm, TV over the fireplace, and a bathroom near the pool (possibly in the pet spa).

Nov 3, 2024

The club house is too large. Not cozy or warm. Office should not be part of the club house. Dog park too small. No share for dogs or owners du the hot Summer. One maintenance man nice the other older one is rude and not knowledgeable. Need a Lifestyle coordinator that lasts.

Nov 3, 2024

Fantastic place to live. Very quiet and clean! Staff is great. No complaints. So conveniently located close to so many other businesses. It is quite honestly the premier place to live.

Oct 22, 2024

I am pleased with my apt. People are nice. There is a lot of resident led activities/fuctions. I am disappointed that you are letting plants and some trees die. The have no water! Even cactus will die with NO water ever!

Oct 6, 2024

I’ve made good friends, I like the amenities, great location. Staff turnover has been outrageous! Please elevate Kate to the manager’s job! Let’s get some stability here, please. Whatever training she may need to be fully qualified, she will more than capably master. Also, while the maintenance guys are great, the same things keep going wrong, time after time. Let’s get them fixed once and forever, please.

Sep 16, 2024

Always feel welcome and special when I visit the property. The entire team are professional and very helpful. I will be recommending this community to others.

Sep 4, 2024

I still like it here, but it seems things are slipping a bit. I’ve used the pool twice this summer and both times it was dirty. I see a lot of the plantings have died and just left. 80% of the time the gate doesn’t open with the windshield strip. And 1/2 of the time the Butterfly app doesn’t work the first time either. A more aggressive pest control is needed as well. On the plus side, Kate is amazing. Buddy is super responsive to any unit issues I’ve had and I appreciate how quiet our community is.

Aug 30, 2024

We are new arrivals, but thanks to an available listing of resident-led activities we were able to make a connection to play dominoes. From there we went on to meet others and have played two games of RummiKub with two different groups. It’s nice to live in a community with active, friendly residents.

Aug 1, 2024

I love gardening. There is NO community gardens due to budget. I spend lots of money on custom pots and decorative pots, dirt and plants. There was a small bird bath and seed and hummingbird feeders. The birds turned it into a "zen" garden. It was enjoyed by walkers and me. I didn't care about the cost and enjoyed the work. I was told to remove the. pots as they were not allow per the lease.. I hire help to move most of the pots. The ones not moved were moved by staff. One set of lights were broken and pots stacked so I can't water them. I look around and see a neighbor w pots on his stoop and Shepard poles and a hummingbird feeders the courtyard. A birdbath in front of a cottage. Why does the grounds have to look sterile w no reflection of tenants personality? Second review: nothing has improved in the dogpark. No shade for dogs or owners! This weekend again will have temperatures over 110.

Aug 1, 2024

Album has so many things to do each day there aren’t enough hours to do them all. Living here is what retirement should be. It’s fun, happy and relaxing as well. Love all the neighbors and friends I have made since moving in 1.5 years ago. Life is good!

Jul 17, 2024

I have been busy since I moved to Album. Residents I have met so far are GREAT. Activies are enjoyable ! Traveling and hot summer has kept me from attending all the functions and activities that are scheduled at Album, Cooley Station. Hope to get back to my routine soon! Location is great for me, I have enjoyed living here!

Jun 27, 2024

After looking for 6 months I took a tour and loved everything about the property especially the activities. I stopped looking. I’ve been here a month and I’m finding more to love.

Jun 26, 2024

Enjoy the Saturday Coffee's. Always meets new neighbors and learn more about neighbor and what their interests are and enjoy. The morning treat are always interesting.

Jun 9, 2024

I love my residence. It's feel safe n quiet. The newness is very nice place. I like grocery stores being across the street. There's so much to do.

Jun 6, 2024

Continue to be delighted to reside in our community. Meeting new and interesting people as we participate in additional activities. Staff is responsive and capable.

May 21, 2024

Album Cooley station is a very nice and clean building. The building has lots of amenities. It would be nice if there were a few more elevators in the building. It’s a Great place to live.

Apr 19, 2024

Love living in this vibrant, friendly and fun environment. I have met wonderful people and have almost anything I could possibly want to do. It is my happy place ?

Apr 8, 2024

Tour of apartment was great. Anxious to move in. Apartments seemed spacey, with storages. Activists were things I was interested in. Plenty of meeting room space. Happy to be able to have a garage. Patio will be nice.

Mar 23, 2024

Love it! Have had to put in a couple of maintenance requests and they were handled quickly and resolved. Everyone is friendly and always says hello. The office staff (Kate) is amazing and extremely helpful at all times.

Mar 22, 2024